Vacancy: Multimedia Officer

PICUM Office, Brussels
Deadline: 28 May 2018

PICUM exists because all human beings should be treated equally and with dignity, irrespective of their administrative status.

Founded as an initiative of frontline organisations and professionals to mobilise support for undocumented migrants at the European and international level, PICUM promotes recognition of their rights and works to improve policies and practices which shape their living and working conditions. Representing a large network of civil society and professional actors, PICUM seeks to highlight its members’ insights and experiences of addressing discrimination, lift up the voices of undocumented migrants, and encourage accountability for their rights.

Are you a digitally savvy communicator wanting to apply your skills to one of Europe’s most urgent human rights issues? Could you develop quality, accessible, and engaging online and visual tools to mobilise our network, change public attitudes and influence policy makers? Then we’d like to speak to you.


This is an exciting new position that will seek to increase PICUM’s reach and impact by developing and implementing a strategic digital communications and social media strategy. We are looking for a dynamic and committed individual who can mobilise our network, reach new audiences, and increase our impact.

An experienced communicator who enjoys working on online and offline channels, you will produce – and work alongside our staff, members, and partners to produce – content to promote the work of our network, mobilise supporters, reach new audiences, and enlist the support of intergovernmental institutions, national policy makers, the media, social movements, funders, and the general public.

Working closely with our advocacy team and member organisations, you will identify opportunities to engage, and manage and evaluate integrated multimedia strategies across multiple platforms. You will also work closely with PICUM’s Communications Officer with compilation of the monthly newsletter, drafting media content, etc. The Multimedia Officer will report to, and work closely alongside, PICUM’s Deputy Director.

RESPONSIBILITIES include, but are not limited to:

Digital and Social Media

  • Draft, implement and evaluate a strategy to increase PICUM’s online presence, drive website engagement, and improve our communications impact;
  • Manage and develop PICUM’s current digital platforms and tools (website, Twitter, Facebook, YouTube, Instagram, videos, webinars/ webcasts, database), and explore the use of new channels and formats (e.g. Google for non-profit tools, podcasts, data visualisation, analytics, media monitoring);
  • Work collaboratively with the Communications Officer to co-ordinate and generate actions and coverage to maximise PICUM’s communications impact across media platforms;
  • Create innovative and dynamic digital and visual content (including photos and video) for PICUM’s social media outlets, overseeing digital stakeholder mapping and engagement;
  • Support the engagement of PICUM members in digital channels and action, including opportunities for storytelling and information sharing on members’ work and activities for a variety of audiences;
  • Develop and implement a content management system, managing the analytics function and measuring impact, and work with external providers to ensure optimal technical maintenance of the website and database;

Production and Design:

  • Liaise with external contractors to manage the production (editing, design input) of PICUM publications including reports, brochures, flyers, infographics, etc.
  • Support compilation of PICUM’s monthly newsletter, and develop new ways for dissemination in digital spaces;
  • Produce and help other staff and partners to produce material, as well as leading strategic dissemination to successfully target external audiences through online content (website, social media, blogs);
  • Ensure activities and outputs are completed within budget and in accordance with PICUM procedures and contractual obligations, seeking input from Financial Director where necessary;
  • Coordinate PICUM’s network of volunteer translators and proof-readers, including issuing calls of interest to meet production requirement, volunteers’ engagement opportunities, feedback etc.

Other tasks

  • Support other staff with communications outputs, in-house training, and any other business;
  • Support the recruitment, supervision and evaluation of PICUM’s Communications Trainee;
  • Respond to related information inquiries and other external correspondence with PICUM members, network and general public;
  • Contribute to meeting PICUM’s commitments to current funders, by monitoring and reporting on PICUM’s activities and achievements;
  • Strategise with PICUM staff, Board and members, as appropriate, to develop PICUM’s strategic and work planning, including short, medium and long-term objectives, and develop funding proposals;
  • Work flexibly alongside other members of the PICUM team to take on reasonable tasks as appropriate over and above those set above;
  • Ability to undertake occasional travel and out-of-hours work.



  • Fluent written and spoken English, with experience in copy-writing/editing;
  • Understanding and experience of the power of traditional and digital communications and how to harness it, and ability to effectively measure success and impact;
  • Excellent multimedia skills, including proven experience with website content management, publications and other public information tools;
  • Proven success in identifying and building audiences and engaging online communities in conversations around migration, social justice, and human rights;
  • Experience in photo editing and design tools such as Photoshop, “Adobe Premiere” and “After Effects”, as well as video skills, audio editing etc.;
  • High degree of attention to detail and commitment to quality;
  • Strong organisational skills, initiative and follow-through, ability to work quickly and accurately under pressure and juggle multiple tasks, and ability to work independently;
  • Motivated and creative with a strong sense of team work, professionalism, prioritisation and initiative;


  • At least five years’ experience in in positions with tasks closely related to the ones described above;
  • Fluency in other languages an asset (in particular PICUM’s working languages, French and/or Spanish)
  • Experience in producing multimedia content, including creative storytelling using audio-visual and digital formats;
  • A clear understanding of the situation facing undocumented migrants in the EU;
  • Familiarity with the media environment at EU and national level;
  • Knowledge of the EU’s institutional structures and procedures.

What PICUM can offer  

  • Full time position (37.5 hours/week) with an unlimited term contract;
  • Salary according to the wage scales of the Flemish non-profit sector (PC 329 barema L1), approximately € 3,170 gross per month (based on four-years’ experience);
  • Conditions are according to Belgian legislation including the legal ability to live and work in Belgium;
  • Meal vouchers, hospitalisation insurance, and thirteenth month also provided;
  • Weekly fresh bio fruit basket for the whole team.

To Apply

  • Please send an application form (download it here) in English by 9:00 CET (Central European Time) Monday, 28 May 2018, to the email address:
  • Please note that only completed application forms will be accepted (not CVs or cover letters), and only by email (not by post).
  • Two rounds of interviews will take place in Brussels between the 6-13 June 2018
  • Preferred starting date: Monday 16 July 2018.
  • We urge all candidates to please read the person specification carefully and ensure they meet the essential criteria before applying.
  • PICUM is an equal opportunities employer. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; people with disabilities; and LGBTQ+ people are especially encouraged to apply.
  • Due to the large number of applications, we regret that only short-listed applicants will be contacted.



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